The Call For Action office is staffed entirely by dedicated volunteers. These volunteers give the consumers a nonthreatening place to turn to, act as a neutral third party, and offer them guidance from start to finish.

Why do we need volunteers?

Volunteers are needed to help resolve consumer complaints, either by mediation or referral.

What does it take to be a CFA volunteer?

The most important qualification is a sincere desire to help people resolve consumer problems they have been unable to resolve themselves. You need to be available from 10am to 3pm on the same day each week to come in and volunteer. We ask that you make a one-year commitment to the program, and participants must be at least 18 years old.

Do you provide training?

Yes. Our development team provides the training necessary to become a volunteer professional.

What kind of people usually volunteer for CFA?

All kinds: teachers, lawyers, former CEOs, engineers, homemakers, pharmacists, secretaries, government employees, and writers. People just like you!

How much time would I need to spend each week?

Volunteers devote a few hours, one day a week, usually from 11 a.m. to 1 p.m.

Where is the office located?

1720 Valley View Dr., Birmingham, AL 35209

Please be aware that there are no opportunities for paid employment with the station or with Call For Action. This is a volunteer opportunity.