FOLLOW THESE SIMPLE STEPS TO RESCAN YOUR TV
If your television is not digital, but you have a digital set-top box, refer to your set-top box product manual to learn how to add channels.
Why must I rescan my TV?
You must rescan your TV only if it is connected to an over-the-air antenna on October 18, 2019. WAVE 3 News is changing frequencies on that date, and you will need to rescan in order to receive our signal.
What happens if I don’t rescan on Friday, October 18th?
You will not see WAVE 3 News on your TVs that are connected to an antenna.
What if I scan before Friday, October 18th?
No harm, but you also will not pick up our new frequency. That’s why we’re asking everyone to scan on October 18, 2019.
Why doesn’t this affect televisions connected to cable, satellite or streaming?
Because these services are provided through means other than with an over-the-air antenna.
What if I rescan and I cannot see WAVE 3 News?
Wait a bit. Consult your TV instruction manual and try again.
I can’t find my TV instruction manual, what do I do?
We suggest going online to your manufacturer’s website. They frequently offer downloads of instruction manuals.
Who else can help me?
You might call your TV manufacturer or contact the retailer from which you purchased your TV.
Is this happening to other stations?
Yes. Before 2019 is over, hundreds of television stations across the country are changing frequencies, which will require viewers to go through the same process to view them. WAVE 3 News is leading the market in changing frequencies.
Why are stations like WAVE 3 News changing their frequencies?
We are required by law (and the Federal Communications Commission) to change our frequency? Our country’s entire “frequency spectrum” is being realigned to provide more efficient use of the airwaves. Over the course of the next five years, more than 1,000 U.S. television stations will change their frequencies.
Why use an antenna to watch TV?
An over-the-air TV antenna is a way to enjoy WAVE 3 News for free. Over-the-air reception offers the best picture possible because it is delivered directly from WAVE 3 News to you. Most electronics retailers sell inexpensive antennas.
Help! I’m lost! What do I do?
You can email us or call our help line to assist. Reach out to us. Please understand that due to the volume of calls, you may have to leave a message. We will get back to you.