FOX19 NOW is making a change to our transmitter signal. This change will affect anyone who receives our signal with a TV antenna. If you receive WXIX over the air using an antenna, you will be required to re-scan your TV's channel receiver in order to find us.
Anyone receiving WXIX on an antenna WILL lose the signal to WXIX on Oct. 18, 2019 until this simple re-scan is performed.
Follow These Simple Steps to Rescan Your TV
If your television is not digital, but you have a digital set-top box, refer to your set-top box product manual to learn how to add channels.
Because specific rescan procedures may vary by manufacturer, we’ve provided links below to the online support pages of many popular brands.
You must rescan your TV only if it is connected to an over-the-air antenna on Oct. 18, 2019. WXIX is changing frequencies on that date, and you will need to rescan in order to receive our signal.
You will not see WXIX on your TVs that are connected to an antenna.
No harm, but you also will not pick up our new frequency. That’s why we’re asking everyone to scan on Oct. 18, 2019.
Because these services are provided through means other than with an over-the-air antenna.
Wait a bit. Consult your TV instruction manual and try again.
We suggest going online to your manufacturer’s website. They frequently offer downloads of instruction manuals.
You might call your TV manufacturer or contact the retailer from which you purchased your TV.
Yes. Technically, it is only the “radio frequency” that is changing – this is what your television looks for when using an antenna. Our radio frequency is changing from channel 29, which we were given for the transition from analog to digital (HDTV), to channel 15. Your television will continue to identify us as “WXIX" to you.
Yes. Before 2019 is over, hundreds of television stations across the country are changing frequencies, which will require viewers to go through the same process to view them. WXIX is leading the market in changing frequencies.
We are required by law (and the Federal Communications Commission) to change our frequency? Our country’s entire “frequency spectrum” is being realigned to provide more efficient use of the airwaves. Over the course of the next five years, more than 1,000 U.S. television stations will change their frequencies.
An over-the-air TV antenna is a way to enjoy WXIX for free. Over-the-air reception offers the best picture possible because it is delivered directly from WXIX to you. Most electronics retailers sell inexpensive antennas.
You can email us at Fox19Questions@fox19now.com
You can call the local rescan hotline at 800-808-0445 between 8 a.m. and 8 p.m. Friday, Oct.18, Saturday, Oct.19 and Sunday, Oct.20.
In addition, you can call the Federal Communications Commission's consumer hotline at 1-888-225-5322 and press "6" to speak to a help desk representative. The call center is staffed from 8 a.m. to 1 a.m. Eastern time, seven days a week.
Note - you may get a busy signal with the hotlines. Please try back later.