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Focus Group

We are inviting our customers to take part in a focus group session during National Customer Services Week (1st – 5th Oct) 
We want to hear your views and opinions on our products and services in person, that way we can get more detail and develop ideas that exceed your expectations and create a great customer experience for you in our leisure centres. 
As a thank you for participating in the focus group you will receive £20 gift vouchers which you can spend at a variety of retailers.

If you would like to be considered for the focus group please take a few minutes to fill out the below form.

Entry Form

Official Rules

Copyright 2018

Customer Focus Group Rules

Customers must select their region they belong to part-take in the focus group. Customers must be available in the daytime between 10am & 11.30am. Customers must be available from 1st – 5th October. Focus groups will be approximately 90-minutes in-length. Customers will receive the vouchers at the end of the session. Customers will be contacted with a date, time and location by Friday 28 September 2018. By completing the above form does not mean you will be considered for the focus group.