Because specific rescan procedures may vary by manufacturer, we’ve provided links below to the online support pages of many popular brands.

Why must I rescan my TV?

You must rescan your TV only if it is connected to an over-the-air antenna on October 18th. WFIE is changing frequencies on that date, and you will need to rescan in order to receive our signal.

What happens if I don’t rescan on October 18th?

You will not see WFIE on your TVs that are connected to an antenna.

What if I scan before October 18th?

No harm, but you also will not pick up our new frequency. That’s why we’re asking everyone to scan on October 18th.

Why doesn’t this affect televisions connected to cable, satellite or streaming?

Because these services are provided through means other than with an over-the-air antenna.

What if I rescan and I cannot see WFIE?

Wait a bit. Consult your TV instruction manual and try again.

I can’t find my TV instruction manual, what do I do?

We suggest going online to your manufacturer’s website. They frequently offer downloads of instruction manuals.

Who else can help me?

You might call your TV manufacturer or contact the retailer from which you purchased your TV.

Will you still be Channel 46?

Yes. Technically, it is only the “radio frequency” that is changing – this is what your television looks for when using an antenna. Our radio frequency is changing from channel 46 to channel 26. Your television will continue to identify us as “WFIE" to you.

Is this happening to other stations?

Yes.  Before 2019 is over, hundreds of television stations across the country are changing frequencies, which will require viewers to go through the same process to view them. WFIE is leading the market in changing frequencies.

Why are stations like WFIE changing their frequencies?

We are required by law (and the Federal Communications Commission) to change our frequency? Our country’s entire “frequency spectrum” is being realigned to provide more efficient use of the airwaves. Over the course of the next five years, more than 1,000 U.S. television stations will change their frequencies.

Why use an antenna to watch TV?

An over-the-air TV antenna is a way to enjoy WFIE for free. Over-the-air reception offers the best picture possible because it is delivered directly from WFIE to you. Most electronics retailers sell inexpensive antennas.

Help!  I’m lost!  What do I do?

You can email us or call our helpline to assist. Reach out to us. Please understand that due to the volume of calls, you may have to leave a message. We will get back to you.